Terms of Service

Last updated August 23, 2026

These Terms of Service ("Terms") govern your use of My Uni A.I. (the "Service"), operated as part of the myuniai business. By creating an account, you agree to these Terms.

1. The Service

My Uni A.I. provides an AI-powered assistant for small businesses, delivered through subscription-based workspaces. Each workspace includes a monthly allotment of usage credits, which the assistant consumes to answer questions, draft communications, and execute tasks you've explicitly approved.

2. Accounts

You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You're responsible for all activity that happens under your account.

3. Subscriptions & billing

Paid plans are billed monthly or annually in advance through our payment processor, Stripe.
Each plan includes a fixed number of credits per billing period. Unused credits carry over automatically into the next billing period, up to one additional month's worth; any amount beyond that expires at renewal.
You can change or cancel your plan at any time from your workspace's billing settings. Cancellation takes effect at the end of your current billing period — no partial refunds for unused time.
We reserve the right to change plan pricing going forward; existing subscribers keep any rate they were explicitly promised (e.g., a grandfathered rate) for as long as that promise states.

4. Acceptable use

You agree not to use the Service to violate any law, send unsolicited bulk communications, attempt to circumvent credit limits or security controls, or use the assistant to generate content that is illegal, fraudulent, or harmful to others.

5. Real actions, your approval

The assistant only takes actions with real costs or real-world effects (sending a message, running a task) after you've been shown the cost and have clearly agreed. You're responsible for reviewing what you approve.

6. Third-party services

The Service relies on third-party providers to function, including Stripe (payments), Anthropic (the underlying AI model), ElevenLabs (voice), and Google (if you connect Gmail). Your use of those integrations is also subject to those providers' own terms.

7. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate accounts that violate these Terms or misuse the Service.

8. Disclaimer & limitation of liability

The Service is provided "as is." We do our best to keep it accurate and available but don't guarantee uninterrupted service or that the assistant's output is error-free. To the extent permitted by law, our liability for any claim related to the Service is limited to the amount you paid us in the three months before the claim arose.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after a change means you accept the updated Terms.

10. Contact

Questions about these Terms: myuniai.assistant@gmail.com.